Backup/Restore:

The Backup/Restore window displays when Backup/Restore is selected from the navigation panel. This window is used for saving configuration settings and/or custom library additions/deletions on or off the server, and restoring these settings/modifications later, if necessary. You also can delete backup files and view a log file of backup/restoration activities.

Automatic local backup is enabled by default in version 5.1.10 and above.

NOTE: Trustwave recommends performing a backup on the current configuration after a software update is applied.

For each backup configuration created or uploaded via this window, a row is added to the Backup Configurations grid in the Restore frame. This row includes the following information: Date the backup was executed, Filename of the backup file, Content of the file, and a Comment about the file.

TIPS: The order in which columns display in the grid can be changed by clicking the column header and sliding the column to another position in the grid.

To change the sort order, click the header of a column. All rows will sort in order by that column.

If text in any column displays truncated—followed by ellipses (...)—place the cursor over the beginning or ending of the column header. When the <—> character displays in place of the cursor, you can expand the width of the column. You also can use the scrollbar beneath the grid to view information to the right of the last column.

NOTE: After an action in this window has been executed, click Refresh.

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Perform a Backup
Trustwave recommends performing backup procedures whenever changes are made to system configurations or to library configurations. By creating backup files and saving these files off the Web Filter, prior server settings can later be retrieved and uploaded to the Web Filter in the event that current settings are incorrect, or if you wish to revert to settings from a previous backup. Additionally, backup files are useful if the current server fails. These backup files can be uploaded to a new server, eliminating the need to re-enter the same settings from the old Web Filter in the Administrator console of the new Web Filter.

To back up configuration and/or library modifications on demand:
1. In the Backup tab, click the Backup button in the Manual Backup frame to open the Web Filter Backup dialog box.
2. Type in the Filename for the backup file.
3. Type in a descriptive Comment about that file.
4. Click OK to close the dialog box, and to open the Backup Restore alert box that informs you it may take some time to back up configurations, based on the amount of data to be saved.
5. Click OK to close the Backup Restore alert box. After configurations have been successfully saved, the Message alert box opens to display a confirmation message.
6. Click OK to close the Message alert box, and to add a new row to the Backup Configurations grid for that file in the Restore tab.

To schedule an automatic backup:

Version 5.1.10 and above:
1. In the Backup tab, go to the Backup Configuration frame and select a type of backup connection (Local backup, SFTP, FTP, or Windows share). Then make any of the following entries as required. 2. In the Host name field, enter the name of the computer where log files will be stored and the port (or default port) if required.
2. In the Path field, enter the path where log files will be stored.
3. In the Username field, type in the valid username for FTP transfers.
4. In the Password field, type in the password for the username specified.
5. Click Apply to open the Server Configuration dialog box asking if you wish to save your settings.
TIP: Click No to close the dialog box without saving your settings.
6. Click Yes to close the dialog box and to open a Message alert box indicating that your settings have been saved.
7. Click OK to close the alert box.

Version 5.1.05 and below:
1. In the Backup tab, go to the Scheduled Backup frame and enter the IP address of the Remote Server.
2. In the FTP Directory field, enter the path where log files will be stored.
3. In the Username field, type in the valid username for FTP transfers.
4. In the Password and Confirm Password fields, type in the password for the username specified in the FTP Directory field.
5. Click Apply to open the Server Configuration dialog box asking if you wish to save your settings.
TIP: Click No to close the dialog box without saving your settings.
6. Click Yes to close the dialog box and to open a Message alert box indicating that your settings have been saved.
7. Click OK to close the alert box.

You can now set up a schedule for a backup in the Recurrence Schedule section of the Scheduled Backup frame.

NOTE: Once the file is added to the grid, it can be downloaded and saved on another machine, if necessary.

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Download a File
To download a file to your machine:
1. Select the file from the Backup Configurations grid.
2. Click Download to open the alert box that informs you to save the file as a “.gz” file.
3. Click OK to close the alert box and to open the File Download dialog box.
4. Click Save to close the dialog box and to open the Save As window.
5. Click Save to save the file in the designated folder. When the download is complete, the Download complete dialog box opens, displaying the name of the file at the Download to display field.

You can now open this file, open the folder where the file was saved, or close this dialog box.

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Perform a Restoration
To restore backup data to the server, the backup file must be listed in the Backup Configurations grid, and the restoration function must be executed. If the backup file is not included in the Backup Configurations grid, you must upload it to the server.

WARNING: Be sure the file you are restoring uses the same version of the software currently used by the Web Filter Administrator console. Refer to the Software Update window for available updates to the Web Filter’s software.

To upload a .gzip file to the server:
1. Click Upload to open the Upload Backup GZIP File pop-up window.
2. Click Browse to open the Choose file window.
3. Select the file to be uploaded. After the file is selected, the Choose file window closes.
4. In the pop-up window, type in a Comment about the file.
5. Select the Type of file to be uploaded (CONFIG_ONLY, LIBRARY_ONLY, or both CONFIG_AND_LIBRARY).
6. Click Upload File to upload this file to the server. If the file is successfully uploaded, the pop-up window’s banner name says: “Upload Successful.” After a few seconds, the pop-up window closes.
7. Click Refresh to display a new row for the uploaded file in the Backup Configurations grid.

To restore configurations or library modifications from a previous backup:
1. Select the file from the Backup Configurations grid.
2. Click Restore to overwrite the current settings.

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Remove a Backup File
To remove a file from the Backup Configurations grid:
1. Select the file.
2. Click Delete.

View Backup and Restoration Details
To view details on backup and/or restoration activities:

1. Click Log to open the Backup/Restore Log pop-up box. The pop-up box includes rows of data about backup and restore processes performed via the Backup/Restore window.

The following information displays for each row: the date and time a process was attempted to be executed, and a Message indicating whether that process succeeded or failed.

2. Click OK to close the pop-up box.

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