Diagnostic Tools > Trace Route:

The Trace Route diagnostic tool should be used if the ping utility was not able to help you diagnose the problem with your network configuration. This diagnostic tool records each hop the data packet made, identifying the IP addresses of gateway computers where the packet stopped en route to its final destination, and the length of time of each hop. Enter the IP address or host name of the specific Internet address to be validated, and then click Execute to display results in the Result pop-up window.

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